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01455 248750
Knowledge base
General Support
Troubleshooting
3
Connection problems with older browsers
Maintenance in progress - Service Unavailable
Immediately logged out of the ATS after logging in
Applicant Support
FAQ
3
Resetting your password
Getting update about your application
Removing your account
Privacy
8
What is GDPR?
Who are we and who sees your data
Information gathered about you
Consent, your data and us
How we store, manage and protect your data
See all 8 articles
Recruiter support
FAQ
10
How do I switch divisions?
I have received a "Profanity Detected" message. What is this?
How do I check when my vacancy will expire?
How do I open and close an advert?
How do I view archived adverts?
See all 10 articles
Vacancy Creation
9
Step by Step Guide - How do I create a vacancy?
What do the different vacancy statuses mean? (Open/Closed & Posted/Expired)
How do I view the standard reports in the Talentvine ATS?
How do I amend an automated email in a vacancy which has already been created?
Vacancy types and their uses
See all 9 articles
Job Boards
0
Managing Your Account & Preferences
7
How do I disable daily task notification emails?
How do I add our Company GDPR statement(s) to the system?
Data retention in the ATS
Creating a new message template - Subscription Users only
Adding a new message template from a current template - Subscription Users
See all 7 articles
GDPR
2
How do I add a GDPR Statement to my account?
How does our GDPR statement get used?
Requisitions
3
How do I view and approve/reject requisitions?
How do I create a vacancy from an approved requisition?
How do I create a requisition as a Hiring Manager?
Managing Applicants
11
How do I book an interview for an applicant via the ATS?
How do I progress an applicant as part of my recruitment process?
How do I communicate with multiple applicants?
How do I search for an applicant?
How do I manually add an applicant to a vacancy?
See all 11 articles
Hiring Manager Stage & Portal
11
Recruiter: How do I remind the Hiring Manager to review their shortlisted applicants?
Recruiter - How do I shortlist to the Hiring Manager?
Hiring Manager - How do I view and manage my interviews?
Hiring Manager - How do I view applicants who have been shortlisted to me?
Hiring Manager - How do I progress an applicant who has been shortlisted to me in the Hiring Manager Portal?
See all 11 articles